MySTEM Academy 2023-2024 Programs Policies, Terms, and Conditions
FOR CLASSES OFFERED AT MySTEM Academy


Arrival and Dismissal Procedures

  • Arrival:
    The entrance door will be unlocked 5 minutes before classes begin. Only students are allowed to enter through MySTEM Academy’s main door. Upon entry, students should line up along the glass window and wait for the check-in process. Coats, backpacks, and water bottles can be stored on the garment rack and front desk area. No food is permitted in the center.

  • Dismissal:
    An authorized person must wait in the parking lot and text Maria at (412) 513-6155 with the child’s full name upon arrival. Once notified, the student will gather their belongings, proceed to the main door, and leave the center. If pick-up is delayed beyond the scheduled dismissal time, the student will wait for no more than 5 minutes by the glass window near the main door.

  • Late Pick-Up:
    Tardiness in picking up students compromises the safety and security of all families. MySTEM Academy follows a strict cleaning process and adheres to maximum capacity limits, which are impacted by delays. Recurring late pickups may result in temporary or permanent dismissal from the class. No refund will be provided in such cases.


What Not to Bring to Camp

Students should not bring the following items:

  • Electronic devices (e.g., iPods, cell phones, tablets)
  • Trading cards, toys, skateboards, or other distractions
  • Personal Lego pieces, motors, or sensors
  • Personal valuables such as jewelry, watches, or money

MySTEM Academy is not responsible for lost or stolen belongings.


Injury or Illness

If a child is injured or becomes ill during camp, we will immediately contact the emergency contacts listed on your Personal Information Form. In the event of an emergency where no contacts can be reached, we will contact local authorities to arrange transportation to a hospital.


Medical Conditions

To ensure the best environment for all campers, it is essential that parents/guardians disclose any medical conditions (e.g., insulin dependency, cardiac illness, asthma, seizures, autism, allergies, ADD) at the time of registration.

  • Failure to fully disclose medical conditions may result in the cancellation of the child’s participation in the program. No refund of the registration fee or program payment will be provided in such cases.

Cancellation, Refunds, and Transfers

  • Cancellation:
    If MySTEM Academy cancels a session due to low enrollment, a full refund will be issued for the program fee.

  • Refunds for After-School Programs:

    • If cancellation occurs before the session begins and another paid registrant takes your place, you will receive a refund.
    • If no replacement is found, no refund will be issued.
    • No refunds will be provided after the sessions begin.
  • Refunds for Summer Camps:

    • If cancellation occurs two weeks before the camp begins, the camp fee will be refunded minus a $30 registration fee.
    • If cancellation occurs within two weeks of the camp start date, and a replacement is found, a full refund will be provided.
    • If no replacement is found, no refund will be issued.
    • No refunds will be given once the camp has started.
  • Transfers:
    Transfers to a different session are allowed at any time, provided there are available spots in the desired session.


Photos and Videos

By enrolling your child in the MySTEM Academy program, you grant permission for the use of photos and videos taken during the program for educational or promotional purposes.


For any questions or additional information, please contact Maria at maria@mystemacademy.com or call (412) 513-6155

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© MySTEM Academy 2020, maria@mystemacademy.com, (412) 513-6155